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Reply Wizard

reply wizard, time saving, office automation, repetition, standard reply, standard replies, standard response, email automation, standard reply, reply template, email template, standard letter, automatic email, helpdesk email system, office administration

Reply to repetitive emails without the repetition.
Save hours every day by instantly replying to your emails by re-using your previous answers.

Time saving software for busy managers, helpdesks, customer services and human resources. Ideal for use by small businesses and busy individuals to cut the time they spend answering emails.
Instant access to your own standard replies, standard letters, standard responses and email templates for semi-automating your email.
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What is Reply Wizard?

Benefits

Features

Screenshots

Typical Applications

Calculate the potential time and cost savings from using Reply Wizard

Click here for a Free trial
Find out how much time you will save over the 14 days trial period before you decide to purchase - download a free, fully functioning version of our software.

Click here for Pricing
Reply Wizard costs £24.99 UK per licence (approx $40 USD, 26 Euro - and you can pay in US or Euro) Multi-user discounts are available.

 

Do you know someone who answers a lot of email and could use some help to save time and effort? Tell them about this product now!

 

reply wizard, time saving, office automation, repetition, standard reply, standard replies, standard response, email automation,
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© Infinite Innovations Ltd 2011-2015, a family run internet firm established in April 1997. Member of the Federation of Small Businesses since June 1997.

 

Reply Wizard

Speeding up your replies to repetitive emails without the repetition and without the effort

 
Do you or your team answer lots of emails every day? Do you want to stop typing the same replies again and again? Save time and money with Reply Wizard.

What is Reply Wizard?
Reply Wizard is software that can save you hours every day when answering emails you have answered before. Save all your most common replies and answers into the software and retrieve them again instantly to re-use them without having to write it out again.
Reply Wizard allow you to get the full answer to a question within a couple of mouse clicks and paste it into your email for an instant and comprehensive reply.
This email response management software is ideal for helpdesks, sales teams, email call centres, human resources, customer relations and busy managers or anyone who sends out the same or similar responses to others. (Calculate the potential time and cost savings from using Reply Wizard)

"Your software has cut what was a 3 hour evening marathon dealing with emails to a very convenient 45 minutes." - Funky Footwear

Full list of Benefits of Reply Wizard
Saves time and money every day without compromising quality - stop typing out the same reply to the same question. Just save the initial reply and use it again and again. This can save you hours every day and leaves you time to spend doing more productive work. (Calculate the potential time and cost savings from using Reply Wizard)
Makes answering emails easy. Don't dread the daily deluge of emails by answering the standard ones with pre-written answers. What used to take hours now takes minutes!
Speeds up the replies to emails to impress your customers but without the extra work. Reply in seconds instead of minutes.
Improves customer relations with speedy quality replies - answer customer's questions accurately, fully and very quickly at the touch of a few buttons. Never miss out any key points when you retype long replies by plucking the complete, pre-written and pre-checked answer from the software.
Reduce the training required for new staff - our intuitive software allows new staff to access complete and accurate answers to questions and reply quickly. Answers can be modified by management only if required.
Improve the quality of your replies - Answers can be approved and thoroughly checked by management and media relations to ensure consistent answers to difficult and sensitive questions.
Increase 'first contact' resolution rates - answer the question correctly and thoroughly the first time for increased customer satisfaction and reduce the time taked answering further questions
Enhance productivity - increase the quantity of emails that a single employee can answer in a given time.
Creates a company knowledge retention database - Stores standard responses to questions for instant re-use and training in understanding difficult questions and their answers.
Stops you becoming bored answering the same old questions again and again. Reply quickly without all the effort.
Reduce the need for admin staff for busy individuals by speeding up administration tasks - ideal for the small business or managers without a secretary. (Calculate the potential time and cost savings from using Reply Wizard)
Minimises boring repetitive jobs by automating the replies to standard questions.

"I've now come to depend on the software and don't know how I managed without it. A fabulous product." - Mike Herberts

Product Features of Reply Wizard
Use with your existing email software even if different people use different email software
Replies can be customised to give the impression of non-automated responses. Dynamically include current and future dates in the emails, or customise to include names and other details. (Note: Use the 'TAG' function to do this!)
Create a reply that contains the answer to several questions at the same time.
Works with all programs, not just for emails - Reply Wizard lets you easily save and re-use commonly used text into any application. Paste your reply or message into any other email or Windows software.
Intuitive - just click on a category and a heading and the reply is ready to use!
Full graphical interface, it is easy to learn and use for everyone.
Create and add your own categories, replies and messages very easily.
Use on a network so that everyone uses the same answer to the same question.
Lots of flexible options for the advanced user.

Typical applications for Reply Wizard
Busy Managers: Have standard emails ready to send eg "Thank you for your email, I'll look into it", "I approve of your suggestions, get on with it" or "Please write to Mr Jones instead with this type of question."
Sales: When a customer asks about the full specification of a particular product, at a couple of clicks of your mouse you could have sent the full details to them.
Customer Services: You can have a full list of answers to typical questions stored in Reply Wizard and just send them the answers off to your customer instantly.
Sales: When a customer purchases a product from you, you can instantly send a pre-prepared statement thanking them for their purchase and that you will get back to them shortly when the product is sent.
Help desks: Have standard answers written out in full to explain how to fix problems.
Human Resources and Recruitment: Prepare standard emails for confirming receipt of CV's, standard questions on employment policy, letters of acceptance and application forms ready for distribution.
Deliveries: You can instantly send a statement saying that their order has been despatched.
Finance: Send an invoice to your customer quickly including todays date and the date the payment automatically filled in. Answer standard questions on invoices and payment procedures quickly and without manual errors in typing bank account details.
All: You can have your full contact details stored with detailed and accurate descriptions ready to send to anyone that asks.
All: Attaching a series of files to your email is simple using the file location option of Reply Wizard.
All: Select and send emails to groups of people by having the email addresses to hand in the software.


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