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Reply Wizard

reply wizard, time saving, office automation, repetition, standard reply, standard replies, standard response, email automation, standard reply, reply template, email template, standard letter, automatic email, helpdesk email system, office administration

Reply to repetitive emails without the repetition.
Save hours every day by instantly replying to your emails by re-using your previous answers.

Time saving software for busy managers, helpdesks, customer services and human resources. Ideal for use by small businesses and busy individuals to cut the time they spend answering emails.
Instant access to your own standard replies, standard letters, standard responses and email templates for semi-automating your email.
Home reply wizard, time saving, office automation Product Benefits, Features and Screenshots standard reply, standard replies, standard response, email automation Free Download and Trial standard reply, reply template, email template Order and Buy Now standard letter, automatic email Help and FAQ helpdesk email system, office administration Contact Us

Select a category here:

Simple Instructions

How to guide

Deleting categories and headings

Changing the sequence of categories and headings

Using TAGs to personalise each reply/message

 

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© Infinite Innovations Ltd 2011-2015, a family run internet firm established in April 1997. Member of the Federation of Small Businesses since June 1997.

 

User Manual for Reply Wizard

Simple Instructions
Simple Instructions on using Reply Wizard Select a category from the list on the far left then click on a button in the middle and you have instantly copied the text associated with that button into the clipboard ready to paste into your email documents (using Control+V).
Other options available, see the how to guide below for details

Reply Wizard allows you to:

  • Save your own messages and replies for re-use.
  • Create your own categories and headings.
  • Remember which category and heading you used last.
  • Add each message selected onto the previous one, or choose to use one at a time only.
  • Personalise each reply quickly (eg fill in dates automatically or fill in names and prices) - using TAGs

How to guide
How to copy a reply/message already stored in Reply Wizard To copy a message from this software, first select the category on the left then click the button that contains the message you want to copy. The message is now copied to the Windows clipboard ready to paste into your email message or document. Open the program you want to use and paste in the copied message/reply by pressing the paste button in the toolbar or press Control+V.
How to save you own replies/messages in Reply Wizard Create your own category in the list on the left by right-clicking it with your mouse and selecting to create a new category. You now have 10 new buttons in the middle to save a message to. Click on the top empty button and enter the heading of the message - use a phrase that will help you identify the message for when you want to re-use it in the future. Then you can type in (or paste) the message into the box on the right. Remember to press the Save Message button afterwards to save it when you are finished.
How to clear all messages stored in the clipboard Clear all copied messages by pressing the button marked 'Clear Clipboard' in the bottom left of the screen.
How to recopy the last message that was stored by Reply Wizard If you have copied something else to the clipboard in another program and want to re-copy the last message that you copied from Reply Wizard then press the Recopy button in the bottom left of the screen.
How to undo an action you have just done in Reply Wizard If you accidentally pressed a button and copied the wrong item to the clipboard then you can undo that action by pressing the Undo Last Copy button in the bottom left of the screen.
What advanced copy options are there?

Reply Wizard offers you the option of either:

  1. Every time you press a heading button, the clipboard will only contain the message/reply under that heading, or
  2. Every time you press a heading button, the messages are added to the clipboard one after the other. In this way you can build a complete document with replies to many different questions at the same time. To change between the options, click on the Options button and select the corresponding menu option
How to modify a reply/message that is currently stored in Reply Wizard Select the heading you want to copy, edit in on the white editor screen on the right then press the "Save/Overwrite existing text" button. This will save the modified text under that button.
How to change a reply/message once but not to store the changed version Select the heading you want to copy, edit in on the white editor screen on the right then press the "Copy changed text instead" button. This will save the modified text to the clipboard instead but will not overwrite the message saved under that button.
How to copy a heading button from one category to another Right click on the heading you want to copy and press the "Copy heading" menu option. Now go to the category you want to copy it to and click on an empty heading button. The copied heading name will appear in the heading name box. When you press enter with the same heading name as before, the contents from the previous heading are copied over too. (Typing in a different heading name will clear the message behind the new button.)
How to use Reply Wizard to store and retrieve file locations so you can quickly attach files to emails It can be very useful to store file locations to the clipboard so that when you are attaching files to emails you can very quickly select them. When the email software show a box for selecting the file you want to attach, you can click on the corresponding button in Reply Wizard where the file location is stored and paste it into the "File Name" or "Address" box immediately and it will attach that file. To save the file location to a Rely Wizard button, select a new button (or delete the contents of an existing one) and press the "Add Files" button. Select all the files you want to store under that button and press the Save button. You can keep adding as many files as you want. Note that some programs only allow you to add one file at a time so they may only add the first file in the list and not all of them.
How to make Reply Wizard easy to access To make it quicker to open Reply Wizard on your computer, why not add it to your desktop, Windows Start menu and your quick launch menu.
How to stop Reply Wizard running Press the Exit button in the bottom left hand corner of the screen.

Deleting un-needed categories and headings
How to delete un-needed categories from the category list on the left To delete un-needed categories, right click on the category you do not want and press the Delete Category menu option.
How to delete un-needed headings from the buttons in the middle To delete un-needed messages, right click on the button of the message you do not want and press the Delete Heading menu option.

Changing the sequence of headings and categories
How to change the order of the categories in the list To change the order of the categories, right click the category you want to move and select the Move Up/Move Down menu option.
How to change the order of the buttons in the middle To change the order of the categories, right click the heading you want to move and select the Move Up/Move Down menu option.

Using TAGs to personalise your replies using generic templates
What is a TAG A TAG is special field in a reply that you have stored in Reply Wizard.

You can also set up special areas of your documents that you fill in later dynamically. These areas of your message are filled in quickly when needed. eg you can set up a template that includes the customers name in five different locations throughout the email and you just need to type it in once and all instances of it are filled in for you.

These special areas are called TAGs and you can prepare a generic document in advance and only fill in the different parts later.

One special version of a TAG is the Date tag which can automatically fill in todays date or another date dynamically eg in 14 days time or one years time. This could be useful for creating an invoice that shows the payment date being 14 days in the future, or a licence for software that expires in one years time and that date can automatically be filled in.

Using Tags (customising your replies every time) to set up a template that will automatically fill in dates, fill in peoples names, product names, prices or other unique items per email

You can have a look at some examples of TAGs in the default category called "Demonstration of using TAGs". You will see examples of what they might be used for.

How to add a Tag to a reply

While typing in a new reply you can either

  1. Click on the TAGs button and select one from the existing list or
  2. Add your own TAG by manually typing in a TAG name in the style of <? TAGNAME > using a suitable name. Remember that you TAG must start with <? and end with > or it will not work.
How to start filling in the Tag once the required reply has been selected?

When a reply/message that contains a Tag has been selected, the Tags button shows up in Red. Click on it and select the Fill in Tags menu to be shown a new screen for filling in the Tags. For each tag name in the list on the left, enter the correct tag replacement value in the box on the right and press the button (or press Enter on the single line text box).

When all Tags have been replaced, the completed text is displayed. Select the text copy button to confirm that it is OK and the completed text will be copied to the clipboard ready for pasting into an email.

How to add a Tag to the list of existing Tags? Click on the TAGs button and select the Setup Tags option. In the top right of the new screen is an area to create a new tag name and add it to the standard list.
How to add a special Date Tag to the list of existing Tags? Click on the TAGs button and select the Setup Tags option. On the right of the new screen is an area to create a date tag and add it to the standard list. You can select to create a date tag that will be dynamically filled in with the current date plus/minus a certain number of days, months or years. You can also select the date format to use in the Tag.
How to modify the list of existing Tags? Click on the TAGs button and select the Setup Tags option. Here you can add, delete or rearrange the sequence of the Tags. Remember to save the list before exiting.

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